This has been resolved with a simple connection, Dylan was just connected to the wrong printer
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Koko Printer - Error 3803
POWER off the machine Main power switch is inside the machine. Keep the sub power switch on one located on the side of the control panel. Now hold down Utility/Counter button and turn on main power close cabinet then wait for trouble reset Touch it ...
Please help connect my laptop to my printer
Thumb drive did not work, Jonathan said he would figure it out